Shipping policy
Shipping & Delivery Policy
Thank you for shopping with us! Please read our policy carefully to understand how shipping rates, taxes, and international deliveries are handled.
1. Shipping Rates & Calculations
Shipping charges for your order are calculated at checkout based on several factors:
- Package Weight & Dimensions: Larger or heavier items may incur higher delivery fees.
- Product Category: Certain items require specialized handling or packaging during transit.
- Destination: Rates vary depending on whether your order is shipped locally or internationally.
All final shipping costs will be clearly displayed at checkout before you complete your payment.
2. Taxes, Duties, and International Fees
- Local Taxes & VAT: Applicable local taxes or Value Added Tax (VAT) will be added at checkout where required by law.
- Customs, Duties & Import Charges: For international deliveries, packages may be subject to import duties, customs tariffs, or local government handling fees upon arrival in your country. All international taxes, VAT, duties, and import fees are the sole responsibility of the customer. We recommend contacting your local customs office for details on expected costs prior to ordering.
3. Transit Delays & Disclaimers
Because our inventory consists primarily of imported products, items are shipped directly from our overseas suppliers and fulfillment partners.
- Estimated Delivery Times: Delivery timelines provided at checkout and estimates are not guaranteed.
- Carrier & Customs Delays: GVSFS is not responsible for shipping or delivery delays. Once a package has been dispatched, delivery speed is governed entirely by international logistics partners, customs clearance processes, and local courier services. Weather events, global transit disruptions, or customs holds are beyond our control.
4. Return Shipping Guidelines & Address
If a return or replacement is approved in accordance with our Return Policy, the customer is fully responsible for all return shipping costs and logistics.
Requirements for Returns:
- Sealed Packaging: The item must remain sealed, unworn/unused, and in its original packaging.
- Package Labeling: You must clearly include the Original Order Number, Original Shipment Tracking Number, and Return Tracking Number on or inside the returned package.
- Designated Return Address: All authorized returns must be shipped directly to our designated warehouse address:
GVSFS Returns Dept.
Blk BY Lot 12D Sta. Lucia Resettlement
Magalang, Pampanga, Philippines
Note: Unapproved returns sent without tracking details or proper order labeling will not be accepted or processed.
5. Contact Us
For any questions or concerns regarding your order's shipment status, please reach out to us at glowingvogue.sfs@gmail.com.